Job Details

Intern – Customer Experience

About

Description

Looking for an internship that will provide you with an experience like no other?. Have you got a passion for Customer Experience?. Are you looking for an internship with a top employer? Join Sage as a Customer.

Responsibilities

  • Call customers and update internal systems
  • Address outstanding issues on customer accounts
  • Guide customers on how to resolve queries and use available platforms (eg, IVR, customer portals)
  • Communicate customer insights or trends to Customer Experience leads
  • Gain an understanding of the customer journey and contribute to continuous improvement effort

Qualifications

  • Grade 12 / Matric certificate
  • Degree or national diploma (advantageous)
  • Basic Microsoft Office/computer skills
  • Clear criminal record
  • Excellent telephone etiquette
  • Understanding of customers in the Accounting, Payroll & HR environment
  • Strong interpersonal and communication skills (verbal & written)
  • Motivated, proactive attitude with a desire to learn
  • Ability to work both independently and in a team

Application instructions:

  • Click the apply now button.

Hiring organization

Hiring organization image

SAGE

Employment Type: internship

Job Location: Midrand, Johannesburg

Base Salary: Market related

Closing Date:

Apply Now

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