Intern: Customer Experience

About

Description

Have you got a passion for Customer Experience. Are you looking for an internship with a top employer? Join Sage as a Customer Experience agent and gain practical, valuable skills from a global, FTSE 100 company and unleash your potential. Sage is a rapidly growing technology company that values innovation, creativity, and diversity. We pride ourselves on being at the forefront of cutting-edge technology and providing our customers with exceptional service. Our success is built on our people and we believe that our employees are our greatest asset. We are looking for aspiring Customer Services Interns to join our program and help us accelerate our growth

Responsibilities

• Call Customers and update internal systems
• Address any outstanding issue on the customer’s account
• Get issues sorted and educate the customer on who to reach out to solve issues
• Educating on how to use the IVR & Customer Portals
• Delivering timeous communication to Customer Experience leads on any trends picked up during conversation

Qualifications

• A grade 12 matric certificate
• A degree or a national diploma qualification will be an added advantage

Application instructions:

• Click on the green button to apply.