IT Support Engineer

About

Description

The Information Technology Support will be based in Johannesburg, South Africa and reporting to the Information Technology Manager SSA. The IT Support role will respond to all countries technical queries. Technical queries consist of helpdesk functions, troubleshooting, support IT projects as required.

Responsibilities

• Respond to requests for technical assistance in person, via phone, and electronically
• Perform Helpdesk functions
• Troubleshoot computer hardware, software or network
• Install new software on user’s computers
• Clean, modify and repair computer hardware including monitors, keyboard and printers
• Support IT projects as required
• Provide instructions and continuous training to end users
• Develop procedures and supporting documentation as required

Qualifications

• Grade 12 required
• · MCSE, A+, N+ or similar
• · At least 2 years’ computers and networks experience within multinational companies
• · Experience in both Domain and Workgroup environments, · Networking (LAN, Wi-Fi)
• · Router, Switch and network device configuration
• · Skills in French and English is advantageous
• · Ability to travel

Application instructions:

• Click the apply button to apply.