Systems Data Analyst

About

Description

To follow defined procedures and standards in execution of assigned work tasks. Works under supervision/ independently to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff.

Responsibilities

• Ensure that all standards are observed and procedures are carried out in a timely manner so that all systems functionality and data is accurate by managing systems software configurations
• Deliver agreed expense budget by ensuring the following: - Overtime spend is kept within budget - Monthly Attendance & Leave Schedules - All Claims and recoveries are managed - Telephone expenses and data card usage is managed
• Meet client needs by providing 1st level support and occasional 2nd level support and trouble shooting against guidelines
• Build relationships by managing and actioning customer requests/calls
• Provide timeous and effective feedback through engagement with team members
• Ensure team complete work to plan by providing office administrative support to the team
• Monitor the trends of systems activity by working with senior colleagues to agree on policies for future system enhancements
• Comply with policies and risk standards by providing system access within mandate
• Conduct health checks as per documented procedures and agreed time lines
• Execute on implementation plans for new/ upgraded/ enhancements as required
• Solve work issues and problems by acting on MIS information as provided by senior colleagues
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders
• Ensure that own contribution and participation contributes to the achievement of team goals
• Create and manage own career through guidance and support of management, department and colleagues
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames
• Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives
• Participate and support corporate social responsibility initiatives for the achievement of business strategy
• Identify opportunities to improve or enhance processes by identifying and recommending improvements to add value to Nedbank
• Add value to Nedbank by identifying opportunities to improve or enhance processes

Qualifications

• IT Diploma or degree or equivalent experience
• Finance Diploma or degree or equivalent experience

Application instructions:

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