IT Technical Learnership

About

Description

iMasFinance is an authorized financial services provider, offering financing and insurance products. We are looking for previously disadvantaged unemployed candidates to participate in our 12-month Technical Support Learnership Programme. This Learnership leads to a certificate in IT Technical Support NQF4 and consists of structured learning components combined with practical/workplace experience

Responsibilities

• Workstation set-up, and maintenance
• Trouble shooting and providing solutions to IT incidents
• Escalate incidents to third level support
• Provide telephonic technical support
• Management feedback and reporting upon request
• Assist with hardware and software roll out of a new site
• Continuous on-the-job coaching, training, and mentoring

Qualifications

• Grade 12 with Mathematics and/or Accounting
• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• 2nd language (Minimum Level 4 – 50%)
• Other relevant tertiary qualification is an advantage

Application instructions:

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