Job Details

Information Specialist Grad

About

Description

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

Responsibilities

You will report to the EQA Senior Program Manager - Global Telco Professional Services Strategic Programs organization
Gather, organize, and manage information from various sources such as databases, websites, reports, and internal systems
Create detailed reports or summaries based on the information and research findings, ensuring that they are clear and useful for stakeholders
Oversee and maintain information systems, including updating records, troubleshooting issues, and ensuring that systems are optimized for user needs
Ensure accurate and compliant record-keeping practices are followed, and archive documents or data when necessary
You will be part of the 2025 Graduate Program which runs for 12 months
You will be in the Johannesburg office for at least 3 days a week

Qualifications

Bachelor’s degree in Information Science, Data Management, Library Science, Business, IT, or a related field
Strong analytical and research skills with a high attention to detail
Proficiency in MS Office Suite, particularly Excel and Word; experience with Power BI is advantageous
Ability to gather, organize, and manage information from diverse sources and present clear, actionable reports
Basic understanding of information systems and data record-keeping practices
Strong written and verbal communication skills to create impactful documentation and summaries
A collaborative and adaptable mindset, with a willingness to learn and grow in a dynamic team environment
South African citizenship with a valid South African Identity Document
Submission of an academic record, CV, and cover letter as part of the application