Sales Intern - Retention Advisor

About

Description

Sage is seeking a Sales Intern - Retention Advisor to manage contract renewals for the medium business segment. Key responsibilities include ensuring customer retention and renewal revenue targets are met and exceeded, collaborating with internal and external partners, and identifying growth opportunities. Key responsibilities include responding to business partner/customer queries, delivering revenue performance, building strong alliances with business partners, establishing collaboration with sales teams, aligning across lines of business, maintaining professional relationships, providing accurate forecasting, and supporting the company's cloud migration strategy. Successful candidates must have a grade 12 matric certificate, a commerce qualification, basic Microsoft Office skills, a clear criminal record, a proactive attitude, excellent communication, strong organizational skills, ability to manage sensitive data, and ability to deal with difficult conversations. The position is a hybrid role, three days per week at the office. To apply, applicants must apply online with a CV, complete a gamified science-driven assessment via Harver, and be invited to an assessment center. Successful candidates will join the Intern Programme on October 1, 2025, for 12 months.

Responsibilities

• Ensure Business partner/ customer queries are responded to within the specified turnaround time via digital responses
• Deliver revenue performance and operational outcomes in line with budgetary expectations and performance KPI’s
• Build strong alliances with Business Partners to facilitate successful 90-day planning around linked renewals
• Establish strong collaboration with sales teams, providing regular insight on assigned customers and assisting to identify opportunities for incremental revenue
• Align, Influence, and manage across lines of business to drive business value and ensure prompt resolution of escalated issues
• Develop and maintain strong professional relationships with customers and Business Partners to ensure customer satisfaction and retention
• Provide accurate and timely forecasting for monthly, quarterly, and annual performance, including risk and opportunity analysis
• Other duties as required from time to time (Customer nurture campaigns etc)
• Play an integral role in supporting the company’s cloud migration strategy

Qualifications

• Grade 12
• Commerce qualification preferably in Accounting, Economics or Marketing

Application instructions:

• Click on the green button to apply