Intern: Customer Care Agent

About

Description

Join eMedia’s dynamic customer care team and gain hands-on experience in multimedia customer service. This role offers exposure to Openview, e.tv, and eVOD products, with training in CRM systems, contact center operations, and brand representation.

Responsibilities

• Customer Support
• CRM & Administration
• Team Collaboration

Qualifications

• Education:
• Essential: National Senior Certificate (NQF 4)
• Essential: Diploma in Contact Centre Management, Communications, Marketing, or Business Management (NQF 6)
• Competencies:
• Intermediate English proficiency
• Basic MS Office skills (Word, Excel, Outlook)
• Strong interpersonal and problem-solving skills
• Eligibility:
• South African citizen
• Age < 35
• Not enrolled in another SETA-funded internship

Application instructions:

• Apply.