Systems Business Analyst

About

Description

System/Business Analyst Our client a consumer facing company is seeking an experienced System/Business Analyst

Responsibilities

• 1
• UX & Web Accessibility Analysis Analyze and improve user experience (UX) for consumer-facing E-commerce platforms
• Ensure compliance with WCAG accessibility standards for inclusive design
• Conduct usability testing, user research, and A/B testing to refine interfaces
• 2
• E-commerce System Analysis Gather and document business requirements for online shopping, checkout flows, and payment systems
• Collaborate with developers to optimize product catalogs, search functionality, and recommendation engines
• Identify pain points in the customer journey and propose data-driven solutions
• Iterative Software Development Support Work in Agile/Scrum environments to refine user stories and acceptance criteria
• Facilitate sprint planning, backlog grooming, and retrospectives with cross-functional teams
• Ensure smooth handoff between business stakeholders and developers
• 4
• Technical & Functional Documentation Create wireframes, process flows, and system diagrams (BPMN, UML)
• Write detailed BRDs (Business Requirements Documents) and FRDs (Functional Requirements Documents)
• Maintain confluence/Wiki pages for knowledge sharing

Qualifications

• Mandatory experience in web UX and Ecommerce
• HTML/CSS programming will be advantageous
• Desired Skills: UX Designs Web Accessibility Iterative Software System Analysis

Application instructions:

• click on the link