Job Details

Receptionist

About

Description

The Radisson Hotel Group is seeking passionate individuals for their 2025 Receptionist vacancy—an opportunity ideal for those eager to make a meaningful impact on the guest experience from check-in to check-out. Rather than focusing solely on qualifications, the company values character, passion, and a commitment to excellence in hospitality. Receptionists play a key role as the face of the hotel, ensuring guests feel welcomed and cared for through patience, empathy, and a friendly attitude. By supporting daily operations and working as part of the Front Office Team, they help maintain a smooth and high-standard service environment.

Responsibilities

Greet visitors in a friendly and professional manner, and guide them to the appropriate department or individual
Answer incoming phone calls promptly, take accurate messages, and transfer calls to the relevant team members
Maintain a clean, organized, and welcoming reception area to create a positive first impression
Respond to general questions from guests and callers by providing accurate and helpful information
Schedule and manage appointments and meetings by coordinating with staff calendars and ensuring proper arrangements
Handle all incoming and outgoing mail and deliveries, ensuring timely sorting, distribution, and dispatch
Organize and maintain both physical and digital filing systems to ensure easy access to records when needed
Monitor office supply inventory regularly and place orders to ensure essential items are always available
Carry out routine administrative duties such as photocopying, faxing, scanning, and accurate data entry to support daily operations

Qualifications

Maintain a flexible mindset and embrace a positive, “Yes I Can!” attitude
Pay close attention to details in every task
Approach challenges with creativity and a solution-focused mindset
Show genuine passion for delivering outstanding service
Collaborate effectively with team members to ensure guest satisfaction
Communicate clearly and confidently with strong verbal skills
Enjoy your work and bring a sense of fun to the workplace
Gain experience in a similar role if possible, though it’s not a strict requirement