Software Technician

About

Description

Responsible for maintaining and optimizing the software systems critical to mining operations. This role requires a proactive individual with a strong technical background, excellent problem-solving skills, and the ability to work in a challenging and dynamic environment. The Software Technician will assist the Account Manager with rolling out, troubleshooting, and maintaining software at client premises.

Responsibilities

• Maintain and provide 1stline support for all Field Technician tablets on site
• BEAMS site administration and infrastructure maintenance
• Provide weekly BEAMS reports for Technical Superintendent and Account Manager
• Analysis of raw data and providing findings report to Technical Superintendent
• On-site Network troubleshooting and maintenance Ability to configure and troubleshoot Routers
• Provide remote support using remote software like Team Viewer and Any Desk
• Assist in reviewing, maintaining, and recommending improvements to Systems
• Performance routine maintenance

Qualifications

• Matric/Grade 12 preferably with Mathematics and Science
• National Diploma in Computer Science, Information Technology or related field Certifications in A+, N+ and S+
• 2 years 'experience in software support, preferably in a mining environment
• Own Transport and valid driver’s license (willing to travel and work overtime)

Application instructions:

• Click on the green button to apply.