Shop Assistant (Grade 12)

About

Description

Signature Cosmetics is seeking a dedicated and customer-focused Shop Assistant to join our team at The Workshop Shopping Centre in Durban. The ideal candidate will ensure an excellent shopping experience, drive sales, and maintain store operations to the highest standards.

Responsibilities

• Provide a welcoming, inspirational, and personalized experience for all customers
• Drive sales and turnover by motivating and inspiring team members to achieve targets
• Ensure visual merchandising standards create a beautiful store experience
• Maintain a clean, neat, and fully replenished sales floor
• Monitor stock levels, stock losses, and shrinkage effectively
• Ensure all products are correctly priced and labeled
• Check stock take and cycle count variance reports, investigate variances, and escalate stock shortages to the Area Manager
• Follow point of sale and banking procedures, reporting concerns to the Area Manager
• Adhere to all store standards, operational policies, and procedures
• Effectively execute all operational activities within the store

Qualifications

• Matric, Grade 12, or equivalent certificate
• Passion for cosmetics, retail, and customer service
• Knowledge of beauty and skincare products
• Strong customer service orientation
• A strong work ethic and hands-on attitude
• Ability to work a flexible schedule to meet operational needs
• Basic proficiency with email and Excel
• Good communication skills
• Ability to remain calm and pleasant under pressure
• Ability to stand for long periods of time
• Ability to demonstrate and promote products
• Ability to create a buzz in the store, motivating the team and encouraging repeat customers

Application instructions:

• To apply, simply click the apply button.