Graduate Internship Programme 2025

About

Description

AVBOB Mutual Assurance Society, a 100-year-old company, invites unemployed South African graduates (18-35 years) to apply for their 2025 Graduate Internship Programme. Interns will work in a client-focused environment and gain valuable experience across various sectors within the company. The internship will provide exposure to customer service, product offerings, and client relations. AVBOB values employee development and offers various wellness programs and support through its employee assistance program.

Responsibilities

• Deliver a positive and professional client service experience to branch customers
• Manage client inquiries at branches and document activities and outcomes
• Escalate customer complaints or complex queries to supervisors and branch managers
• Provide clients with technical assistance on products and services offered by AVBOB Member Value
• Build positive client relations by checking in regularly and following up on active processes
• Maintain client records and document processes
• Identify potential client service concerns through post-service surveys and take proactive intervention steps
• Monitor emerging trends in client services and assist the team in leveraging these trends
• Recommend product improvements based on client feedback

Qualifications

• Financial Degree
• Accounting/Economics Degree
• BSc Information Systems Degree
• Marketing Management Degree
• Business Administration Degree

Application instructions:

• To apply, simply click the apply button.