Job Details

Salesforce Functional Analyst

About

Description

A career in Salesforce Consulting services allows you to help clients improve customer experiences, drive results, and drive sustainable change. Our focus is on understanding client challenges, developing custom Salesforce solutions, managing customer life cycles, building online communities, driving employee engagement, and connecting with channel partners to share goals and objectives in a secure, branded location.

Responsibilities

  • Salesforce Technology Engagement Role • Assisting in discovery and design workshops to identify client requirements
  • • Designing and reviewing Salesforce solutions
  • • Estimating engagements in discovery, pre-build, and in-build phases
  • • Managing Salesforce solutions build using configuration
  • • Managing quality and timeliness of build deliverables
  • • Customizing Salesforce using Configuration
  • • Facilitating End User Training and user adoption activities
  • • Working in an agile culture and high performance driven environment
  • • Identifying and maintaining client and stakeholder relationships
  • • Recommending new features and improvements
  • • Providing technical specifications and maintaining business documentation
  • • Adhering to best practices and designing guidelines

Qualifications

  • Salesforce Certified Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Sales Cloud (desirable)
  • Salesforce Certified Service Cloud (desirable)
  • Salesforce Certified Community Cloud (desirable)
  • Certified Agile Practitioner (optional)
  • Salesforce Accredited Financial Services Cloud (optional)
  • Salesforce Certified Business Analyst (optional)

Application instructions:

  • Click on the apply button to apply.

Hiring organization

Hiring organization image

PWC Global

Employment Type: job

Job Location: Johannesburg, South Africa

Base Salary: Market Related

Closing Date:

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